Privacy Policy

Our Commitment to Protecting Your Personal Information

At Salisbury Collision Centre, your privacy is a top priority. We are committed to protecting the personal information you share with us and ensuring transparency in how we handle your data. This policy outlines how we collect, store, and use your personal information in accordance with Australian privacy laws.

What We Collect

When you engage with our services such as booking a vehicle body repair, panel repair, or smash repair,  we may collect details like:

  • Name and contact information (email, phone).
  • Vehicle registration and service history.
  • Insurance details (where applicable).
  • Information submitted through our website forms.

How We Use Your Information

We collect and use your personal data to:
  • Schedule and manage your vehicle repair services.
  • Communicate estimates, updates, and service confirmations.
  • Fulfil insurance and warranty requirements.
  • Improve our customer service and online experience.

Your data helps us deliver high-quality, reliable automotive services to customers in Salisbury, Tarragindi, Mount Gravatt, Sunnybank, Holland Park, Annerley, Moorooka, Greenslopes, Yeronga, Woolloongabba, East Brisbane and surrounding areas.

Data Security & Disclosure

We take data security very seriously. Your personal information is stored securely and only accessed by authorised personnel. We do not sell, trade, or rent your personal data to third parties. We may disclose your details only when necessary to insurers, towing companies, or service providers directly involved in your repair.

Your Rights

You have the right to:
  • Access your personal information.
  • Correct inaccurate or incomplete data.
  • Withdraw consent or request data removal.
You may contact us directly for any data access or correction requests.

Policy Updates

This policy may be updated from time to time to reflect changes in legislation or company operations. We encourage clients to review it regularly to stay informed.

If you have any questions about how your data is handled, contact our team at Salisbury Collision Centre.